Be a part of us!

Uangme is a Fast Growing Fintech Company, we are continuously building equally accessible Financial access to Indonesian People. Proven high class technology and supported by experienced professional Fintech background Team members, given us foundation to always achieving Greatness. We value our team mates and provide The customer awesome services. Our team is always willing to learn, using data and open Communications in our everyday work lives. Every progress consisting Innovation, both in Technology and Financial approach. We integrate our working dynamics with appreciation and support with each other, which always makes us thrive.

Desk Collection

Operations

Job Description:

1. Coordinate collection activities and minimize net credit losses
2. Prepare, document and monitor strategy effectiveness to enable greater efficiency
3. Tracking and evaluating the effectiveness of all collection strategies.
4. Design and conduct champion & challenger tests of all collection strategies
5. Ensure the collection strategies are implemented accurately and are running as designed
6. Responsible in organizing team members and their workload/target to meet or exceed productivity performance standards
7. Responsible for fulfilling the number of agents needed in accordance with the capacity plan set by management
8. Responsible for the report to Manager and TOP Management

Job Requirements:

1. Maximum 32th years old
2. Good communication skills
3. 3 years or more experience in the same field
4. Fluent Spoken & Written English
5. Willing to work with fun and start-up culture
6. Willing to work at weekend & shifting

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Customer Service Staff

Operations

Job Description:

1. Handle customer complaints and questions.
2. Understand about the company products.
3. Understanding and helping customers find solutions to the problems faced in order to get customer satisfaction.
4. Escalate problems that cannot be resolved to management.
5. Following procedures, guidelines and regulations that apply in the company.

Job Requirements:

1. Candidate must possess at least SMU in any field.
2. Preferably Staff (non-management & non-supervisor) specialized in Customer Service or equivalent.
3. At least 1 Year)S) of working experience in the related field is required for this position.
4. Maximum of 27 years old.
5. Having the ability to solve problems faced by the customer.
6. Have good communication and presentation skills.
7. Can build a good relationship with the customer.
8. Fast learner and flexible

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Telemarketing Staff

Operations

Job Description:

1. Place phone calls to potential clients and persuade them to user our product
2. Perform script (with necessary adjustments) to ensure consistency of sales program
3. Answer potential clients' question about product and goals
4. Help recent customer regarding their problems about our product and giving solution

Job Requirements:

1. Candidate must possess at least SMU, Diploma, Bachelor's Degree in any field.
2. At least 1 Year(s) of working experience in the related field is required for this position.
3. Preferably Staff (non-management & non-supervisor) specialized in Banking/Financial Services or equivalent
4. Excellent phone manner and articulation
5.Results-driven and willing to work on commission basis

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