Be a part of us!

Be a part of us!

Uangme is a Fast Growing Fintech Company, we are continuously building equally accessible Financial access to Indonesian People. Proven high class technology and supported by experienced professional Fintech background Team members, given us foundation to always achieving Greatness. We value our team mates and provide The customer awesome services. Our team is always willing to learn, using data and open Communications in our everyday work lives. Every progress consisting Innovation, both in Technology and Financial approach. We integrate our working dynamics with appreciation and support with each other, which always makes us thrive.

Social Media Specialist

Marketing

Job Description:

1. Build and execute social media strategy through competitive research, platform determination, benchmarking, messaging and audience identification.
2. Generate, edit, publish and share daily content (original text, images, video or HTML) that builds meaningful connections and encourages community members to take action.
3. Set up and optimise company pages within each platform to increase the visibility of company's social content.
4. Moderate all user-generated content in line with the moderation policy for each community.
5. Create editorial calendars and syndication schedules.
6. Continuously improve by capturing and analysing the appropriate social data/metrics, insights and best practices, and then acting on the information.
7. Collaborate with other departments (customer relations, sales etc) to manage reputation, identify key players and coordinate action.

Job Requirements:

1. Proven working experience in social media marketing or as a Digital Media Specialist (1-2 year).
2. Excellent consulting, writing, editing (photo/video/text), presentation and communication skills.
3. Demonstrable social networking experience and social analytics tools knowledge.
4. Adequate knowledge of web design, web development, CRO and SEO.
5. Knowledge of online marketing and good understanding of major marketing channels.
6. Positive attitude, detail and customer oriented with good multitasking and organisational ability.
7. Fluency in English and Indonesian.
8. BS in Communications, Marketing, Business, New Media or Public Relations.

Campaign Operations Manager

Marketing

Job Description:

1. Conceptualise, develop and execute marketing campaigns
2. Ensure smooth and timely execution of campaigns according to the concept, budget and time specified
3. Perform routine campaign analysis and metrics to report on campaign performance
4. Provide new ideas to drive continuous optimization of marketing campaigns
5. Collaborate and coordinate across multiple teams and departments

Job Requirements:

1. Minimum Bachelor Degree, preferably from Marketing
2. Experience in a fintech/e-commerce/marketplace company
3. Strong interpersonal and communication skills and is a team player
4. Ability to multitask
5. Ability to create marketing campaign design is a plus
6. Excellent command of English

Buy Now Pay Later Business Development Manager

Business Development

Job Description:

1. Acquire, liaise and maintain relationship with top e-commerce platform and other merchants partners for Buy Now Pay Later (BNPL) Products
2. Analyze, filter, propose and drive the implementation for new e-commerce or merchant integration to boost company business expansion
3. Assisting in management and KPI Setting for a team of Business Development Manager
4. Liaise with international cross-function team(Product, Legal, R&D, Risk and Marketing) to ensure smooth delivery of the business partnership project

Job Requirements:

1. Independent, and data & result driven with passion in developing business network and experienced in maintaining good relationships with partners, especially e-commerce companies
2. Preferably having working experience with major Fintech payment company or top e-commerce; possessing vast resource network in e-commerce and retail industry
3. Possess advanced English skills, both in written and verbal communication at work
4. At least 2 years of relevant work experience; preferably with people management experience

Business Development Manager

Business Development

Job Description:

1. Acquire, liaise and maintain relationship with top e-commerce platform and other merchants partners for Pay Day Loan Products
2. Analyze, filter, propose and drive the implementation for new e-commerce or merchant integration to boost company business expansion
3. Assisting in management and KPI Setting for a team of Business Development Manager
4. Liaise with international cross-function team(Product, Legal, R&D, Risk and Marketing) to ensure smooth delivery of the business partnership project.

Job Requirements:

1. Minimum bachelor degree
2. 3-5 year relevant work exeprience as BD in a Tech, Fintech or finance company with tech feature, familiar with online and offline UA channels.
3. Fluent in spoken and written english communication
4. Overseas study and working experience is an extra credit
5. Upper middle level above Spoken and Written Mandarin communication is a big plus

Legal Manager

Legal

Job Description:

1. Take the leading role in drafting contracts with vendor, business partners, financial partner(e.g. commercial bank) and/or all the new products of the company
2. Directly handling all cases (mostly B2B and B2C case) in local company, include issuing and recording the warning letters before the case being dispute to the court
3. Take the role in providing legal opinion to other departments as well as to the management and to HQ legal team regarding the issues related
4. Responsibility in reviewing compliance protocol if needed
5. Work closely with company’s internal audit in conducting legal audit (doing investigation, etc) in order to prevent any fraud and bribery action in the company
6. Maintain business license issues and registrations
7. Manage the Uangme legal team and work closely with HQ legal team

Job Requirements:

1. Maximum age 35 years old
2. Bachelor in Law and have at least 3 years experiences as corporate lawyer at a reputable private practice firm, or as in-house counsel in fintech companies;
3. A good team worker, as well as independent enough to solve legal issues on his/her own
4. Be able to demonstrate an understanding of, and an interest in helping to grow the business
5. Ability to deliver in a fast paced environment with tight deadlines and multiple demands
6. Comply with business ethics and demonstrate high ethical standard
7. Legal with a commercial sound with ability to challenge results, provide solution and form justifiable assumptions for the business
8. Strong business partnering skills Strong verbal and written communication skills both in English and Bahasa

Compliance Manager

Compliance

Job Description:

1. Maintaining a sound day-to-day communication and working relationship with related supervision government bodies and industrial institutes, including BI, OJK, AFTECH and AFPI.
2. Constantly tracking the latest development of relevant regulations issued by the supervision government bodies and industrial institutes, and timely analyze and interpret the latest updates thoroughly and sync with compliance committee to ensure the management and operation teams well stay up-to-date. Guiding accordingly the company’s operation.
3. Responsible for the establishment and maintenance of internal compliance policy, rules and SOP, and oversee the implementation process. Implementing compliance check-point of business-related SOP, and monitor, identify, and evaluation the potential risk, then while notify the related team, also giving the suggestions for mitigation.
4. As point of contact for and the first respondent to any auditing requests or inquiries from the supervision bodies, and follow end-to-end in the handling of the request as the task owner until the submission, which keeping the management in the loop of the progress.
5. Responsible for the establishment and implementation of quarterly internal compliance auditing, and issue the auditing and adjustment report for management’s reference. Follow-up on risk findings or compliance issues with investigation, remediation and resolution.
6. Responsible for planning and conducing internal compliance training for the purpose of establishing and strengthening the compliance awareness and knowledge of senior and middle-class management personnel. Cultivating the corporate culture of responsible operation.
7. Responsible for the compliance inspection of marketing and promotion contents.
8. Responsible for the compliance inspection of new business partnership (model and product) as will as any new or update of the company policies, operation strategy and new products.
9. Being the internal compliance advisor to other units or taskforce, providing day-to-day policy compliance consultation and advice to other units, including in legal dispute case and contract review and fulfillment.
10. Responsible for the collecting, streamlining and documenting all compliance related police and documents.
11. Involving in handling events of public sentiment, compliant and urgency.
Fulfilment of relevant regulatory, licensing and reporting obligations for the company
Responsible for conducting research in specific topics of Finance to support or facilitate the business expansion of the company.
12. Responsible for the implementation of AML per the supervision body requirement, including but not limited to establishing SOP, day-to-day monitoring, suspicious case reporting and investigation and related communication with the authority.
13. Support ad-hoc assignments or projects assigned by the management.

Job Requirements:

1. A Bachelor’s Degree in Business/Finance/Law or other relevant qualification.
2. Minimum 3 years’ experience in in-house advisory, compliance, regulatory or consulting work preferably in licensed fintech company.
3. Excellent communication, stakeholder management and people skills.
4. Strong compliance, internal controls & regulatory reporting.
5. Working knowledge of financial services and data protection regulatory regimes.
6. Experience working in a fluid/ fast-moving environment/ start-up will be an advantage.
7. Strong proficiency in spoken and written Indonesian and English.
8. Ability to speak Mandarin is a plus but not mandatory.

Funding Partnership Manager

Funding

Job Description:

1. Monitoring and analyze local funding and finance market trend, and introduce or update funding partnership strategy and plan accordingly for achieving yearly funding target.
2. Lead the funding partnership team in establishing cooperative contacts with financial institutions such as banks in Indonesia, multi-finance, trusts, brokerages, asset management, etc., and continuously expand cooperation channels.
3. Proactively approach the financial institutions, proposing funding partnership scheme and carry out the due diligence process and deal negotiation; overall coordinating the design of financing transaction structures and system integration as internal project stakeholder; work closely with another department to land the partner.
4. Continuously maintain the sound communication and relationship with various of funding partners and strive to consistently optimize the funding by propose and negotiate credit extension and rate lowering.

Job Requirements:

1. More than 5 years of working experience in funding role with commercial banks, multi-finance, securities companies, Fintech
2. Bachelor degree or above, major in economics, finance or accounting.
3. Good interpersonal skills with proven extensive network in banking and finance industry
4. A strong sense of sales expansion and desire to win; able to independently expand various financial resources and maintain good cooperative relations,
5. Familiar with finance funding procedure and loan portfolio data analysis
6. Excellent English language expression and business negotiation skills, willingness to learn, and strong team and ownership spirit

Product Manager

Product Management

Job Description:

1. Manage product life cycle documentation
2. Assist in the market research & analysis
3. Note and understand the user needs
4. Extending product features & capabilities
5. Bridge communications between teams related
6. Have experience handle product Cashloan, Payday, P2P and Paylater

Job Requirements:

1. Bachelor of Computer Science
2. Fluent in English (Main), Chinese (Preferable)
3. Confident to communicate other team members and management
4. Work effectively in team or by self
5. Have passion in financial technology world
6. Strong logical, critical thinking and problem solving skill
7. Have a good attitude and ready for changes
8. Willing to learn the systems and synchronize with other opeation teams
9. Placement at South Jakarta & able to remote working
10. Honest & willing to learn

Technical Support Engineer -Mandarin Speaking

IT

Job Description:

1. Manage ISO documentation
2. Responsible for managing the current system
3. Troubleshoot hardware, software dan network
4. Maintain good communication with other stakeholders

Job Requirements:

1. Excellent communication in Mandarin is a must
2. Capable of common hardware, software and network troubleshooting
3. Familiar with ISO
4. Familiar with Management Assets and Services
5. Proficient in one of programming language is a plus
6. Self starter personality
7. Familiar with Fintech system is preferred but not mandatory

Campaign Specialist

Campaign Operation

Job Description:

1. 2-4 years of experience in marketing communication ( branding, event and creative )
2. Strong communication, conceptual thinking.
3. Strong analytical skills and marketing sense ( strong and good reference for idea ).
4. Good standard of checklist and execution.
5. Team player.
6. Connection with community is a plus.

Job Requirements:

1. Lead team creative and social media marketing.
2. Ability to manage multiple projects simultaneously with on-time delivery.
3. Develop and execute strategy marketing to generate traffic and networking.
4. Working with social media team and lead the create online campaign and promotion.
5. Create monthly report, analyze & monitor all marketing channel.

Merchant operations

Campaign Operation

Job Description:

1. More than 2 years of work experience either in marketing campaign or product marketing.
2. Strong business judgment and acute marketing sense with a successful track record.
3. Good team player, Driven and motivated.
4. Good communication capability in both Bahasa Indonesia and English.
5. Strong communication skills; strong analytical & logical reasoning skills.

Job Requirements:

1. Set up and execute launching new merchant ( campaign plan : promotion, set target, communication channel ).
2. Maintain merchant. monitoring data, maintain transaction performance and build relationship with partner.
3. Close coordination with product , IT , campaign and creative team to run merchant operation activity.
4. Review and analyse all key marketing metrics on a daily basis.
5. Report business progress with quantitative data regularly.

Customer Service Manager.

Operations

Job Description:

1. Work with existing support team members to ensure customers receive responses within 24 hours.
2. Communicate with the company's technical teams to resolve customer issues in a timely manner.
3. Track the most common issues on a weekly or monthly basis, and accordingly implement improvements to company processes.
4. Identify new or potential issues and quickly develop service procedures to handle them.
5. Track and report user feedback with the goal of improving the usability of our services.

Job Requirements:

1. 3-5 years experience working in a Customer Service.
2. Mandarin and English is mandatory.
3. The qualifications to apply for a work visa in Beijing (The company will sponsor your application).
4. Able to organize and train a team of remote colleagues operating in different countries and cultures.
5. Basic knowledge of Fintech with an interest in deeply learning the technology and industry.
6. Able to learn new concepts very quickly.
7. Highly professional demeanor when communicating with customers.

Desk Collection

Operations

Job Description:

1. Coordinate collection activities and minimize net credit losses
2. Prepare, document and monitor strategy effectiveness to enable greater efficiency
3. Tracking and evaluating the effectiveness of all collection strategies.
4. Design and conduct champion & challenger tests of all collection strategies
5. Ensure the collection strategies are implemented accurately and are running as designed
6. Responsible in organizing team members and their workload/target to meet or exceed productivity performance standards
7. Responsible for fulfilling the number of agents needed in accordance with the capacity plan set by management
8. Responsible for the report to Manager and TOP Management

Job Requirements:

1. Maximum 32th years old
2. Good communication skills
3. 3 years or more experience in the same field
4. Fluent Spoken & Written English
5. Willing to work with fun and start-up culture
6. Willing to work at weekend & shifting

Customer Service Staff

Operations

Job Description:

1. Handle customer complaints and questions.
2. Understand about the company products.
3. Understanding and helping customers find solutions to the problems faced in order to get customer satisfaction.
4. Escalate problems that cannot be resolved to management.
5. Following procedures, guidelines and regulations that apply in the company.

Job Requirements:

1. Candidate must possess at least SMU in any field.
2. Preferably Staff (non-management & non-supervisor) specialized in Customer Service or equivalent.
3. At least 1 Year)S) of working experience in the related field is required for this position.
4. Maximum of 27 years old.
5. Having the ability to solve problems faced by the customer.
6. Have good communication and presentation skills.
7. Can build a good relationship with the customer.
8. Fast learner and flexible

Telemarketing Staff

Operations

Job Description:

1. Place phone calls to potential clients and persuade them to user our product
2. Perform script (with necessary adjustments) to ensure consistency of sales program
3. Answer potential clients' question about product and goals
4. Help recent customer regarding their problems about our product and giving solution

Job Requirements:

1. Candidate must possess at least SMU, Diploma, Bachelor's Degree in any field.
2. At least 1 Year(s) of working experience in the related field is required for this position.
3. Preferably Staff (non-management & non-supervisor) specialized in Banking/Financial Services or equivalent
4. Excellent phone manner and articulation
5.Results-driven and willing to work on commission basis